Privacy Policy

Who we are

Novin Tejarat Faran Pars is an independent commodity trading house registered in Tehran, Iran. We are responsible for the personal information processed through this website. Our contact details are set out at the end of this policy.

Information we collect

We only collect what we need in order to answer you and to operate the site:

• Enquiry details you submit yourself — your name, company, email address, the commodity or area of interest you select, and the content of your message.
• Technical information generated automatically when you visit — such as IP address, browser type and pages viewed — held in standard server logs and, where analytics is enabled, in aggregated form via Google Analytics.
• Site preferences stored in your own browser — for example your light/dark theme choice, which is kept in your browser's local storage and never transmitted to us.

How we use your information

We use enquiry details to respond to you, to assess a possible commercial relationship, and to keep a record of our business correspondence. We use technical information to keep the site secure, reliable and useful.

We do not sell, rent or trade personal information, and we do not use it for automated decision-making or unsolicited marketing.

Sharing your information

We disclose personal information only where there is a clear reason to do so:

• To service providers who host this site, deliver our email and provide website analytics, acting on our instructions.
• To counterparties, inspection companies, carriers, banks or authorities where this is necessary to execute or document a transaction you have asked us to pursue.
• Where we are required to do so by applicable law, regulation or a lawful request from a competent authority.

Third-party content

Our contact page embeds a Google Maps frame so you can locate our office. When that map loads, Google may collect data and set cookies under its own privacy policy, over which we have no control.

Retention

We keep enquiry correspondence for as long as it is needed for the commercial relationship it relates to, and thereafter for as long as required to meet our legal, tax and record-keeping obligations. When information is no longer needed, we delete it.

Security

This site is served over an encrypted connection, and we apply appropriate technical and organisational measures to protect the information we hold. No transmission over the internet can be guaranteed completely secure, so please do not send confidential commercial documents through the enquiry form — we will agree a secure channel with you instead.

Your rights

You may ask us to give you a copy of the personal information we hold about you, to correct it if it is inaccurate, or to delete it where we have no continuing legal or commercial reason to keep it. Write to us at the address below and we will respond within a reasonable period.

Changes to this policy

We may update this policy as our operations or the applicable law change. The date at the top of this page always shows when it was last revised.